Delivery Policy

When can I expect my delivery?

All orders are shipped from our warehouse within 5 business days of receiving the order.
Delivery typically takes place within 10 to 20 business days after the shipping date, depending on carrier availability and the destination.

⚠️ Please note that delivery may be delayed if customs clearance procedures or inspections are required, or if transport delays are caused by the shipping service provider.

How can I track my order?

A tracking number will be sent to you in your shipping confirmation email.
With this number, you can track your order at any time on www.akehs.com.

What are the shipping costs?

We charge a flat-rate shipping fee of $2.99 USD for all destinations worldwide.

Which countries do you ship to?

We currently ship worldwide. If your country is not supported for logistical reasons, we will notify you immediately and make the necessary adjustments to your order. For more information regarding our shipping destinations, please contact us at: service@akehs.com

How can I change my delivery address?

Address changes are only possible on the day the order is placed, up until 11:00 PM (PDT, -7 GMT).
Please contact us at service@akehs.com to request any changes.

Can delivery be made to an address different from the billing address?

Yes, delivery to a different address is possible.

How is my order shipped?

Orders are shipped during regular business days, excluding public holidays.